TECHNICAL SUPPORT

Our support staff is committed to customer satisfaction and in order to meet these needs, Magnus offers technical support service to all their customers. This service includes software assistance, license renewals and version updates for the software. In addition, customer requests regarding SDS/2 software improvements or requests are included with this service. Magnus offers this service by telephone and email. Customers will also have direct access to the Design Data website as well as the Design Data user forum.

Benefits of Technical Support

  • Access to experienced personnel to aid the user with issues related to the software.
  • Access to the latest version of the software.
  • Benefit of having a voice in the future direction of the product.
  • Access to free training and seminars.
  • Ability to network with other SDS/2 users through the on-line forum and User Group Conferences.